I need to add an item to my order, what should I do?
Contact live chat if you need to add, remove or cancel your order
How can I contact ieatonline.com?
You can talk to our live chat during our operational hours or By sending us an email to home.delivery@crowneplaza.com.kw
What is ieatonline.com?
ieatonline.com is an online site which is operated by Crowne Plaza Kuwait. ieatonline.com is easy to remember & you can order online from the detailed menus of the international cuisines without visiting or calling to your favourite restaurant. Now you can enjoy the food in your home with your family & friends.
Can I use my credit card to pay for my order?
We do not accept credit cards only cash on delivery.
If I make an order, how long will it take to get the food?
It depends on the order & also depends how far your home is from our restaurant. Normally delivery takes place within 45mins, however it may take longer depending on the road traffic. Our agent will be in touch with you regarding delivery time of Your order.
Where does ieatonline.com deliver the food?
We deliver the most areas of Kuwait.
How much will it cost me to use ieatonline.com service?
Our Home Delivery service charge is 400 fills per order
What does ieatonline.com do?
We take your online submitted order and send it to the restaurant, so you don’t have to deal with all the hassles and we make sure that you received you order on time.
How do I place an order on ieatonline.com?
Kindly follow the instructions given below You must first be a registered member of ieatonline.com Select the area where you live and click on Go. Choose your favorite restaurant from the list by clicking on the name or logo. Check the box next to your choice of item and add the number you wish to have next to the box. Scroll all the way to the bottom and click "Next" Make sure all the information is correct and press "Confirm order" to process your order to the restaurant Your order will be routed to the restaurant immediately. Note that if you are using our service for the first time we will call your mobile number for confirm your address & order.
I made an order already , but I’m not sure if you got it or not. What should I do?
Go to My account and click on Order Status to see if your order was routed successfully or not.